999bd Privacy Policy

999bd (https://999bdnet.cam) operates an online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information.

This policy applies to 999bd's website, mobile application, and all related services. By using our platform, you agree to the terms set out in this policy. For the full terms of service, please read our Terms and Conditions.

This policy has been prepared in line with applicable data protection laws and regulations in Bangladesh, and 999bd is committed to complying with it.

2.1 Registration and Account Information

When you create an account at 999bd, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID (NID) or passport number (for identity verification)
• Username and password (stored in hashed form)
• Preferred language and communication method

2.2 Financial Information

During deposit and withdrawal processes, we collect payment-related information such as bKash, Nagad, Rocket, or Upay account numbers and bank account details. Full payment card numbers are never stored on our servers under any circumstances.

2.3 Usage Information

When you use our platform, we automatically collect certain technical information, including:

• Device type, operating system, and browser version
• IP address and approximate location
• Login time and session duration on the platform
• Pages viewed, buttons clicked, and features used
• Gaming history, bets, wins, and loss records

999bd uses collected data only for specific and legitimate purposes. We use your information to:

• Complete account registration and verify identity
• Process deposits, withdrawals, and other financial transactions
• Provide bonuses, cashback, and VIP benefits
• Manage customer support services
• Prevent fraud and unauthorised access
• Improve the platform technically and enhance service quality
• Meet applicable legal obligations
• Send promotional messages and offers with your consent

We never sell your information to third parties for marketing purposes without the user's permission.

4.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. 999bd uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions, remembering language preferences, and ensuring security.
• Functional Cookies: Saving your preferences and settings so your next visit is more convenient.
• Analytics Cookies: Analysing platform usage to improve service quality.

4.2 Cookie Controls

You can disable cookies from your browser settings, but doing so may cause some platform features to stop working correctly. Essential cookies cannot be turned off as they are required for the core operation of the service.

999bd shares your personal information with third parties only in very limited circumstances and under strict conditions:

5.1 Service Providers

For payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure, and customer support services, 999bd works with trusted third parties. These partners receive only the information needed to provide their specific service and may not use it beyond the purpose we direct.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, government directives, or applicable law. In such situations, we will try to notify you in advance if legally permitted.

5.3 Business Transfers

In the event of a transfer or merger of any part of 999bd's business, user data may form part of that process. Should this occur, we will give users advance notice.

6.1 Technical Security

999bd uses industry-standard security technologies to protect your data:

• SSL/TLS encryption — all data transferred between your browser and our servers is encrypted
• Passwords are stored using strong hashing algorithms — no staff member can read your password
• Regular security audits and vulnerability testing
• Two-step verification (OTP) feature
• Automated monitoring to detect suspicious activity

6.2 Data Retention Period

We retain your data for as long as your account is active. After account closure, certain data may be retained for a defined period as required by applicable law, for legal obligations, financial records, and dispute resolution purposes.

As a 999bd user, you have the following rights over your own data:

• Right of Access: You can request to know what information we hold about you.
• Right of Rectification: You can request correction of inaccurate or outdated information in your profile.
• Right of Erasure: You can request deletion of your data in certain circumstances, unless legal retention obligations apply.
• Right to Restrict Processing: You can request that the processing of your data be limited in certain cases.
• Right to Withdraw from Marketing: You can unsubscribe from promotional communications at any time.

To exercise these rights, contact our support team via live chat or email. To set account limits or self-exclude under responsible gaming, visit our Responsible Gaming page.

Information related to financial transactions is protected with the highest priority. 999bd supports bKash, Nagad, Rocket, Upay, and bank transfer for deposits and withdrawals, and the respective payment provider's own security protocols apply for each method.

We do not store full payment details in our own database. Each transaction is processed through a PCI-DSS certified third party. Transaction reference numbers and amounts are kept in our records, but full account details are not.

If you notice any unusual activity related to your payment information, inform our 24/7 support team immediately.

999bd strictly follows a 21+ age policy. All our casino and betting services are for users aged 21 and above only.

We do not knowingly collect any information from minors. Date of birth is verified at registration and additional identity verification may be required if needed. If we become aware that an account was created by someone under 21, that account will be closed immediately and the associated data will be deleted.

999bd may update this privacy policy from time to time. For any changes, we will update the "Last Updated" date at the top of the page, and for significant changes, a notification will be sent to the registered email or mobile number.

Continued use of the platform after an update will be considered your acceptance of the revised policy. We therefore recommend reviewing this policy regularly. To learn about other terms of our service, visit our About Us page.

For any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Live Chat: Available 24/7, support provided in Bengali and English
• Email: [email protected]

After receiving a data protection request, we generally try to respond within a reasonable time. For more general questions, check our FAQ page — many questions are already answered there.

We take every complaint seriously and investigate any data privacy breach, taking the necessary steps in response.